That human touch that means so much: Exploring the tactile dimension of social life
Incorporating interpersonal touch in educational and health systems may sometimes be difficult. Educators and health professionals may fear malpractice and abuse charges (Field, 2001). Moreover, some individuals may prefer not to be touched, even when they might derive benefits from it (Wilhelm et al., 2001). Consequently, it seems useful to look for technological substitutes for interpersonal touch. The emerging fields of mediated social touch (Haans & IJsselsteijn, 2006) and affective haptics (Tsetserukou, Neviarouskaya, Prendinger, Kawakami, & Tachi, 2009) study and design haptic devices and systems that can elicit, enhance, or influence people's emotions. These efforts have produced devices that can mimic aspects of interpersonal touch, such as the "Huggy Pajama", a haptic jacket that gives wearers the tactile sensations of a hug whenever a sender hugs a doll-shaped device (Keng et al., 2008). Preliminary evidence suggests that at least some of the behavioral effects of mediated touch parallel the effects of interpersonal touch (Haans & IJsselsteijn, 2009).
French novelist Michel Houellebecq (1998) envisioned a future in which all contact between people is mediated by technology. As such, one might wonder if haptic technology can ever replace interpersonal touch. Is being hugged by a haptic jacket as valuable as being hugged by a human being? Will the ultimate high-tech society be completely devoid of human touch? Though provocative, these questions may be largely beside the point. In the foreseeable future, the main use of haptic technology lies not in replacing human touch. Rather, haptic technology provides touch experiences for individuals who will otherwise remain touch-deprived. For instance, individuals with social anxiety, who find it awkward to be touched by people, may find it acceptable to wear a haptic jacket. Likewise, haptic technology may allow parents to hug their children while at work or traveling. New technological developments may thus enable greater numbers of individuals to reap the social and emotional benefits of interpersonal touch.
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